About Us

The Team at Helpful Home Care has over 20 years experience working in the NHS and social care services within a diverse range of environments including community care settings. All our care workers undergo strict pre employment checks including one to one interviews, professional references and police criminal record checks. Prior to commencing duties our staff will complete a comprehensive Induction Training Program to ensure that they have the necessary skills and knowledge to carry out their work to the highest standard. Regular refresher courses and specialist training courses are delivered on an ongoing basis together with formal supervision sessions and working alongside more experienced senior staff. You can be relaxed in the knowledge that the carer working with you is knowledgeable and skilled in all the areas to deliver effective care and support to you at all times.

Our Manager is a Registered Occupational Therapist with over 15 years of clinical experience and has a wealth of knowledge and skills working alongside adults and older adults over a wide spectrum of physical, organic and mental health conditions to enable them to live independent lives the way they choose to live them. Maximising Independence and choice is at the heart of the Occupational Therapy profession and therefore at the core of our philosophy at Helpful Home Care.

We will provide you a holistic and comprehensive assessment of your needs at home including an environmental assessment of your safety within the home and liaise with a range of external agencies when required. We will conduct an Occupational Therapy assessment with you to ascertain your requirements following an initial enquiry. You are then able to decide based on the outcome of the assessment what level of package of care you would like. The assessment is based on a no obligation to use Helpful Home Care Services. In these instances we can refer you to the most suitable service for your needs at that time.